Kenneth’s Story: Charting a New Career

Mar 16, 2022 | Galveston, Success Stories

Kenneth H., a recent graduate of SER’s Galveston freight broker training program, spent years working as a graveyard tow-truck driver with the desire to find a career pathway that was a good fit and had greater earning potential. Mr. H. enrolled in SER’s freight broker training, taking the class during the day while working nights to better his life and increase his income. Kenneth completed the course and became a certified freight broker agent at the top of his class.

Shortly after he completed the training in late 2021, Kenneth received a job offer from SERJobs’ employer partner, APH Logistics LLC, as a freight broker agent. Kenneth is showing great progress and is earning double his salary as a tow-truck driver. Kenneth did have his reservations – switching careers requires a lot of thought and effort – not to mention bravery! (A freight broker is a logistics specialist who helps find a carrier for a company’s load, brokers deals with shippers, and helps plan the finite details of a shipment.) Kenneth was excited about starting a new career and determined to make a smooth transition into a new world of working directly with a customer base while brokering loads.

According to APH Logistics, Kenneth is making great progress. He has changed his appearance by coming to work dressed like a business professional. Kenneth is always on time and is being crossed-trained on how to dispatch and freight broker at the same time. Mr. Hinton, the owner of APH Logistics, has taken Kenneth under his wing and is mentoring him into becoming a great Logistics professional. Kenneth’s only regret – not getting into freight brokering earlier!

According to Kenneth:

“I’m so glad I took the class at SER. I learned things I never knew – it was like nothing I’ve ever experienced before. It was great!

I see my future with APH for a long time. I learned so much from SERJobs and my new employer, APH!”