A Free City of
Houston Service
Powered by SERJobs
for Houston Residents
NUMBER OF
CLIENTS SERVED
TOTAL
SESSIONS HELD
$
TOTAL SAVINGS INCREASED
$
TOTAL
DEBT REDUCED
WHAT IS
THE HFEC?
Financial Services for City Residents
The Houston Financial Empowerment Center (HFEC) is a City of Houston service, delivered by SERJobs that offers professional, one-on-one financial counseling and coaching as a free city service.
The Houston Financial Empowerment Centers are located at the Acres Homes Multi-Service Center, Kashmere Gardens Multi-Service Center, Sunnyside Multi-Service Center, and Magnolia Multi-Service Center. The HFEC is staffed by professionally-trained financial counselors who will help individuals and families better manage their finances, pay down debt, increase savings, establish and build credit, and access safe and affordable mainstream banking products.
For more information, visit:
Houston Complete Communities
Please click below to schedule a free one-on-one counseling session today.
Savings
Saving is an important habit to get into for a number of reasons — it helps you cover future expenses, manage financial stress, and plan for vacations, just to name a few.
Whether you want to save for an emergency fund, a new car, education, plan for retirement, or your dream home, all savings plans start the same way- with a dream.
Our counselors will help you make a customized savings plan based on your goals. Meet with a counselor today, and start paying yourself first.
Free Resources and Tools
Enjoy these free resources related to helping you with your savings goals!
BANKING
From having to buy cashier’s checks to paying mandatory fees at check cashing stores, the term “cost-of-living” has an especially harsh meaning to people who live without bank accounts.
Recent FDIC figures indicate that at least 4.5% of the U.S. population overall is unbanked — specifically, 20.5% of the nation’s Hispanic population and 13.6% of the African American population.
HFEC offers cost-effective ways for people to enjoy banking benefits. From account selection to proactive use, we can help you take a major step toward a strong financial foundation and end the hardships of living without a bank account.
Free Resources and Tools
Enjoy these free resources related to helping you with your savings goals!
CREDIT
Building your credit can seem like a daunting task, and there are so many myths about what helps or hurts your credit score floating around that it can be hard to know where to turn.
Unlock the secrets to building and managing a strong credit profile through our expert guidance. Our personalized credit improvement plans and strategic insights will empower you to take charge of your financial reputation.
Say goodbye to credit woes, enhance your creditworthiness and open doors to better opportunities. Meet with one of our counselors to help you open doors to a brighter financial future, where your credit works for you!
Free Resources and Tools
Enjoy these free resources related to helping you with your savings goals!
DEBT
Buried in debt? Our counselors will help you see the light. Our counselors have tailored debt elimination plans and strategic insights that are designed to guide you toward financial freedom. Whether its student loans, medical debt, personal loans, home or car debt, or payday loans, we can help create a customized strategy to get you back in control.
Free Resources and Tools
Enjoy these free resources related to helping you with your savings goals!
HFEC COMPLIMENTARY SERVICES
Unlock financial freedom with our personalized services. From debt management to credit building, our certified counselors are here to guide you toward a secure financial future.
Savings
Banking
Credit
Debt
HFEC COMPLIMENTARY SERVICES
Unlock financial freedom with our personalized services. From debt management to credit building, our certified counselors are here to guide you toward a secure financial future.
Savings
Banking
Credit
Debt
HFEC LOCATIONS
KASHMERE
Kashmere Gardens MULTI-SERVICE CENTER
4802 Lockwood Dr. Houston, TX 77026
Bus Route 87 – Stop 2072/2049
MAGNOLIA
Magnolia Park MULTI-SERVICE CENTER
7037 Capitol St. Houston, TX 77011
Bus Route 50 – Stop 1028
ACRES HOMES
Acres Homes MULTI-SERVICE CENTER
6719 W Montgomery Rd. Houston, TX 77091
Bus Route 64 – Stop 8/11573
CLIENT Testimonials
Kendrick Gilson
Sunnyside FEC | English
Financial Counselor
Meet KENDRICK GILSON:
Kendrick is a Financial Counselor with the Sunnyside Financial Empowerment Center. Before joining the FEC, Kendrick was a Private Client Banker with JPMorgan Chase Bank. His professional career includes working as a mortgage loan coordinator, teacher, lab researcher, and years of retail customer service experience. Kendrick earned a Bachelor of Science in Biological Sciences from the University of Southern Mississippi and a Master of Business Administration with a concentration in Healthcare Administration from Texas Southern University. He is a proud member of the Galveston Alumni Chapter of Kappa Alpha Psi Fraternity Inc. In his spare time, he enjoys doing community service, going to the gym, listening to music, and learning new things.
Jalkeetna Brady
Kashmere Gardens FEC | English
Financial Counselor
Meet Jalkeetna brady:
Jalkeetna is a dedicated and motivated professional with a strong background in small business loan underwriting and origination. She possesses years of successful experience working in fast-paced environments as well as diverse knowledge of FHA, HMDA, RESPA, HPA, and TRID-related loans. Jalkeetna is able to build and maintain positive relationships with a wide range of clients, colleagues, and key business partners. She is consistently recognized for outstanding contributions and solid reputation for resolving complex issues.
Keith O’Neil
Acres Homes FEC | English
Financial Counselor
Meet Keith O’Neil:
Keith O’Neil is a Financial Counselor at SER-Jobs for Progress of the Texas Gulf Coast, Inc. He was born and raised in Houston, TX. He graduated with a Bachelor of Science in Human Services from Springfield College. He, also, graduated with a Master’s of Business Administration from Texas Southern University. He has 10 years of experience in diverse areas of Non-Profit organizations. His future endeavor is to obtain a Doctoral Degree, this is both a personal and professional goal that he is aiming to achieve. His core competencies include Diversity, Equity, and Inclusion (DE&I), Program Management, and Public Speaking. He has a profound love for family, and has a fond interest in luxury cars.
Lillian Gonzalez
Magnolia Park FEC | English & Spanish
Financial Counselor
Meet Lillian Gonzalez:
Lillian Gonzalez serves as a Financial Counselor at Ser Jobs. With a background in Business Administration and Management, Lillian is driven by a deep passion for assisting individuals across diverse communities. Committed to enriching financial literacy and empowerment, Lillian works tirelessly to help families and individuals achieve their personal financial goals.
Glenda Osorto
Magnolia Park FEC | English & Spanish
Financial Counselor
Meet Glenda Osorto:
Glenda X. Osorto serves as a financial counselor at SER Jobs. With an education and professional background in affordable housing and personal finance, Glenda brings experience to this role assisting clients with their financial goals. Glenda holds an Associate’s from Lone Star College and is pursuing a bachelor’s from University of Houston-Downtown. Glenda is very passionate and dedicated to her profession, and loves to be involved with the community.
Roberto Howard
Non-Profit Program Manager at HFEC
Meet Roberto Howard:
Roberto Howard is the Non-profit Program Manager at the Houston Financial Empowerment Center. He is also the Director of Financial Services at SER Jobs. He oversees and manages the day-to-day operations at the Houston Financial Empowerment Center. His passion is to ensure economic equity and mobility of the residents in the Greater Houston Region.
Previously Roberto worked in the financial industry for 15 years as a Financial Center Manager and Financial Advisor, where he managed financial consultants who helped clients reach their financial goals.
MEET YOUR COUNSELORS
Get to know the dedicated professionals behind your financial success. Meet your counselors, your partners on the path to a brighter financial future.
UPCOMING EVENTS
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Schedule Your Appointment TODAY
Ready to take control of your financial future? It’s easy to get started. Just fill out a brief form, pick your location, and select a date and time that suits you. Let’s begin your journey to financial well-being today!
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Need Help?
get in touch!
Email : hfec@serhouston.org
Phone : 713-773-6000